Privacy Policy

Last updated: 13 November 2026

YUXINPC INTERNATIONAL PTE. LTD. (UEN 202329668N) ("SHYUXINPC", "we", "us" or "our") operates shyuxinpc.com (the "Site"). This Privacy Policy explains what personal data we collect, how we use it, and the choices you have. We handle personal data in accordance with the Singapore Personal Data Protection Act 2012 ("PDPA").

1. Who we are

SHYUXINPC is a supplier of enterprise computer hardware — server and workstation processors, graphics cards, memory, storage and mini PCs — serving business customers and individual buyers. For the purposes of the PDPA, we are the organisation responsible for the personal data described in this policy.

2. Personal data we collect

We collect only the information needed to respond to enquiries and fulfil orders:

• Contact details you submit through our forms or by email — name, company name, job title, email address, phone number and country.
• Enquiry and order details — product models, quantities, destination, delivery requirements and any notes you provide.
• Transaction data — billing details, purchase records and payment status. Card and bank details are processed by our payment providers; we do not store full card numbers.
• Technical data — IP address, browser type, device type, referring page, pages viewed and approximate location derived from your IP address.
• Cookie data — see section 4 below.

We do not intentionally collect sensitive personal data, and we ask that you do not send it to us.

3. How we use personal data

We use personal data to:

• respond to quotations, product enquiries and technical questions;
• process, fulfil, ship and support orders, and manage warranty and return requests;
• communicate about your account, orders and changes to our terms or policies;
• maintain the security and performance of the Site, and understand how visitors use it;
• comply with legal, tax, accounting and import/export obligations;
• send commercial information where you have asked to receive it or where the law otherwise permits.

We rely on your consent, the performance of a contract with you, our legitimate business interests, and legal obligation, as applicable under the PDPA and, where relevant, the EU/UK General Data Protection Regulation.

4. Cookies and similar technologies

The Site uses cookies and local storage to remember your cart and account session, to keep the Site secure, and to measure aggregate traffic. You can block or delete cookies in your browser settings; parts of the Site (such as checkout) may then not work correctly.

5. Sharing and disclosure

We do not sell personal data. We share it only with parties that help us operate the business, and only as far as necessary:

• hosting, content delivery, security and analytics providers;
• payment processors and fraud-prevention services;
• carriers, freight forwarders and customs brokers;
• distributors and manufacturers for warranty, RMA and technical support;
• professional advisers, auditors and insurers;
• courts, regulators and law enforcement where we are legally required to disclose.

6. International transfers

We operate from Singapore and work with suppliers and service providers in other countries, including the United States, the European Union and Asia. Where personal data is transferred outside Singapore, we take reasonable steps to ensure it receives a comparable standard of protection.

7. Retention

We keep enquiry records for as long as needed to serve you, and transaction and accounting records for the period required by Singapore law (generally at least five years). Analytics data is kept in aggregate form. When data is no longer needed, we delete or anonymise it.

8. Your rights

Subject to applicable law, you may ask us to:

• confirm what personal data we hold about you and provide a copy;
• correct inaccurate data;
• withdraw consent to marketing at any time;
• delete or restrict the processing of data we no longer need;
• object to processing based on legitimate interests.

To make a request, email Sales@shyuxinpc.com with the subject line "Data Request". We may need to verify your identity before responding, and we will answer within the timeframe required by law.

9. Security

We use HTTPS across the Site, restrict administrative access, and apply access controls and backups. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

The Site is intended for business and adult users. It is not directed to children under 18, and we do not knowingly collect their personal data.

11. Third-party links

The Site links to marketplaces and manufacturers such as Lazada and Shopee. Those sites have their own privacy policies, and this policy does not apply to them.

12. Changes to this policy

We may update this policy to reflect changes in our practices or the law. The "Last updated" date above shows the current version, and material changes will be announced on the Site.

13. Contact us

Questions about this policy or your personal data can be sent to:
YUXINPC INTERNATIONAL PTE. LTD. (UEN 202329668N)
Email: Sales@shyuxinpc.com
Website: shyuxinpc.com/contact-us